Frequently Asked Questions

We offer a comprehensive range of rehabilitation and wellness services including physiotherapy, massage therapy, acupuncture, chiropractic care, naturopathy, and shockwave therapy. We also provide additional services like facial treatments, laser hair removal, and custom orthotics.

Our clinic is conveniently located at 200 Davis Drive Unit 3, Newmarket, ON L3Y 2N4. We serve patients from Newmarket, Toronto, and the entire Greater Toronto Area. There is ample parking available at our location.

We are open 7 days a week, Monday through Sunday, from 9:00 AM to 7:00 PM. We understand that your schedule may be busy, so we offer flexible appointment times to accommodate your needs.

Yes! We are proud to offer bilingual services in both English and Chinese (Mandarin/Cantonese). Our staff can assist you in your preferred language to ensure clear communication and comfortable experience.

You can book an appointment by calling us at (416) 885-1023 or by visiting our contact page and filling out the consultation form. Our friendly staff will help you schedule a convenient time for your visit.

Physiotherapy can help with a wide range of conditions including sports injuries, back and neck pain, joint pain and arthritis, post-surgery recovery, workplace injuries, motor vehicle accident injuries, chronic pain, and mobility issues.

A typical physiotherapy session lasts between 30-60 minutes, depending on your condition and treatment plan. Your first visit may be longer as it includes a comprehensive assessment.

The number of sessions varies depending on your condition, severity, and treatment goals. After your initial assessment, your physiotherapist will recommend a personalized treatment plan and estimated number of sessions.

We offer various types of massage including deep tissue massage, Swedish massage, sports massage, relaxation massage, prenatal massage, and therapeutic massage. Our RMTs will recommend the best type for your needs.

Massage therapy performed by our Registered Massage Therapists (RMTs) is often covered by extended health insurance plans. Please check with your insurance provider for specific coverage details.

Wear comfortable, loose-fitting clothing. During the massage, you will be appropriately draped with sheets at all times, and you can undress to your comfort level. Your comfort and privacy are our top priorities.

Most people experience minimal to no pain during acupuncture. The needles used are very thin (much thinner than injection needles). You may feel a slight sensation when the needle is inserted, but it's generally not painful. Many patients find acupuncture to be relaxing.

Acupuncture can help with chronic pain, headaches and migraines, stress and anxiety, digestive issues, insomnia, women's health issues, allergies, and many other conditions. It promotes natural healing and energy balance in the body.

The number of sessions depends on your condition and individual response to treatment. Acute conditions may improve in 3-5 sessions, while chronic conditions may require 10 or more sessions. Your acupuncturist will create a personalized treatment plan.

Your first visit will include a comprehensive health history review, physical examination, and possibly X-rays if needed. Your chiropractor will discuss the findings and recommend a treatment plan tailored to your specific needs.

Yes, chiropractic care is widely recognized as one of the safest drug-free, non-invasive therapies available. Our chiropractors are highly trained and use gentle, effective techniques appropriate for your condition.

We accept various payment methods including cash, credit cards (Visa, MasterCard, American Express), debit cards, and direct billing to some insurance companies.

Yes, we offer direct billing to many insurance companies. Please contact us with your insurance information, and we'll let you know if we can bill directly to your provider.

Yes, our physiotherapy and other rehabilitation services are covered by WSIB (Workplace Safety and Insurance Board) and motor vehicle accident insurance claims. We can help you navigate the claims process.